Where should I have my AODES product serviced?
Authorized AODES dealers are the best source for service on your AODES product. You can use the online dealer locators to find your nearest dealer.
I have a technical question. Should I call AODES ?
Your authorized AODES dealer is the first line in answering technical questions. If you’ve already contacted your dealer and they were not able to provide a satisfactory response to your question, you can contact AODES and we’ll find an answer for you.
Where can I obtain an operator’s guide for my AODES product?
You can access digital versions of the operator’s guides here. In addition, a hardcopy version can be purchased from your authorized AODES dealer.
What if I have a concern related to the speed or quality of service on my vehicle by a AODES dealer?
Your first step should be to raise your concern to the service manager of your dealership. If you are still not satisfied with any aspect of the service performed on your vehicle, you can then contact AODES customer service.
How do I get my vehicle repaired while in warranty?
Your first step would be to take your product to an authorized AODES dealer for diagnosis. The technician can help determine if the repair will be covered under warranty.
Is my factory warranty transferable to another owner if I sell my vehicle?
Yes, the warranty always follows the vehicle.
Is my factory warranty valid at any authorized AODES dealer?
Yes, any authorized AODES dealer should be able to assist you with factory warranty work.
Does my factory warranty cover transporting the unit to and from the dealership?
No, vehicle transportation to and from the dealership is not included and is the owner’s responsibility. The warranty begins when you get our vehicle.
Why was my replaced / repaired part not covered under warranty?
If a part failure is not deemed to be caused by a manufacturer defect, it is possible that the repair would not be covered under warranty.
How can I get support for a part or accessory?
Please get in touch with the Parts department of the dealership where you purchased the part or accessory.
I have a parts / backordered parts concern at my AODES dealer. What should I do?
Discuss your concern directly with the parts manager at your dealership. If the concern is still not resolved to your satisfaction, please contact us.